Our Reviews
Chris L|2022 Chevrolet Corvette
Confirmed Service Customer
8/5/2025
I had two appts, one had the wrong vehicle, second was the wrong day scheduled. I'm now dealing exclusively with the service manager Andrew Randall who has been very helpful.
8/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
OLD GREENWICH, CT
John M|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/13/2025
A +++++++++++
8/14/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
RIVERSIDE, CT
Claudia V|2017 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Very cordial, car was ready in a timely manner.
8/1/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GREENWICH, CT
Charles S|2018 Chevrolet Colorado
Confirmed Service Customer
8/14/2025
great
8/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREENWICH, CT
Leonard S|2014 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
Great service as always for over 30 years!
8/23/2025
We’re honored to have earned your trust and loyalty for over 30 years! Providing consistently great service is what we strive for, and we look forward to many more years of serving you.
STAMFORD, CT
Jeremy W|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/26/2025
I let the service department know that my remotes weren't working. They asked me to sign for a $200 plus charge to diagnosis the problem. But I didn't have time to wait for that, so I told them not to worry about it. I went home, googled the issue, bought new batteries for the remotes for a couple dollars, changed the batteries in a few minutes, and the remotes now work perfect. This isn't the first time the service department has tried to charge for service that I didn't need and has said there was some bigger problem than the actual problem. I've had other issues with the service department as well. I no longer feel comfortable bringing my car for service there, which is disappointing because I do very much like the car and I also had a great experience with the salesperson Lou who sold me this car. I was hoping to have a long-term relationship with this dealership, but that isn't in the cards any more.
9/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREENWICH, CT
William S|2025 Chevrolet Tahoe
Confirmed Service Customer
3/20/2026
Friendly, kind, trustworthy
3/21/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DARIEN, CT
Scott C|2024 Chevrolet Tahoe
Confirmed Service Customer
8/22/2025
Didn’t explain scope to wife and things changed didn’t need done
8/23/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
COS COB, CT
Scot W|2021 Chevrolet Tahoe
Confirmed Service Customer
9/26/2025
Michael in the Service Department is the Best, he was so helpful, professional and courteous. I'm truly a happy customer thanks to Michael!
9/27/2025
Michael will be delighted to hear your praise! We’re glad his professionalism and helpfulness made your experience exceptional, and we look forward to welcoming you again on your next visit.
RIVERSIDE, CT
Caitlin M|2022 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Ripped off! Took the car in for a recall service and they called to tell me they needed to to replace the washer fluid pump. They says the pump was $16. When o went to pick it up the bill was over $500. They charged me two of service($215/hour) for a 15 minute job.
11/18/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREENWICH, CT
Lillian T|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/31/2025
Brandy, the supervisor was very kind to me since I missed my year date of service on my new car, but I did pay cash for and warranty and have an equinox too I think he did a great job and thank you
8/1/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
STAMFORD, CT
Edna C|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/31/2025
I had a flat tire, therefore I knew it would be plugged or I’d need a new tire. They did call me and advised I’d need a tire which needed to be ordered.
11/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DARIEN, CT
John P|2025 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Easy to schedule, flexible when I needed to change time and worked completed promptly.
11/21/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
OLD GREENWICH, CT
Barbara K|2021 Chevrolet Trailblazer
Confirmed Service Customer
11/20/2025
They are simply the best!
11/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
Sean L|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/13/2025
Matt and his team are awesome, honest, and easy to deal with. 10/10
MATTHEW BRICKEL
8/14/2025
Matt and his team will be delighted to hear your praise! Honesty and ease of service are what we aim for, and we look forward to seeing you again soon.
OLD GREENWICH, CT
Lillian T|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/16/2025
Everyone was very kind and helpful
8/17/2025
Thank you for highlighting our team’s kindness and helpfulness. We’re here anytime you need us!
STAMFORD, CT
Rita F|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/22/2025
I am never disappointed with the support, attention and care I receive from H&L in Darien. Claude (my salesman) actually met me at the door when bringing my vehicle in for service. There I was introduced to Tyler the service representative who was polite, informative and friendly. I was immediately provided with a loaner car. Claude took the time to set all the dials enabling the phone, radio and other features for my convenience. My experience was outstanding.
11/23/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at H & L Chevrolet INC!
NEW CANAAN, CT
Roger W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/31/2025
Had a very weird issue with check engine, but the staff was great at taking the time to resolve issue
8/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
Antonio C|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Installed 2 front speakers. Thank you!
8/13/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
STAMFORD, CT
Edward R|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/13/2025
Absolutely the best dealership I have ever done business with.
8/14/2025
We’re honored to be your favorite dealership! Thank you for your trust and kind words—we look forward to seeing you again for many more exceptional experiences.
CATSKILL, NY
John M|2024 Chevrolet Trax
Confirmed Service Customer
9/22/2025
Very professional and friendly
9/23/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
NORWALK, CT
Lillian T|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/31/2025
Very kind and helping me out and picking up
11/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
STAMFORD, CT
Conrad N|2024 Chevrolet Suburban 1500
Confirmed Service Customer
11/19/2025
I received the usual excellent service….
11/20/2025
Thank you for your succinct and encouraging note—hearing that your usual service continues to be excellent keeps our team motivated to maintain that high standard every time.
STAMFORD, CT
Gladys T|2021 GMC Acadia
Confirmed Service Customer
12/16/2025
Felt little unsure upon the first visit because a service needed symbol was showing off and on on the screen that the technician could not detect. Had to make an appointment to detect. From that was told it was the battery still feeling little unsure but told technician to go ahead and put new battery in which I now feel that was the problem. Even though it’s been about two weeks I have not seen anything unusual showing on the screen. Gives me hope that I can have faith in not being ripped off. Things are so expensive and it’s hard enough having to pay these prices especially knowing you need a car. Would live to get a senior discount if possible.
12/17/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
NORWALK, CT
Daniel W|2021 Chevrolet Suburban
Confirmed Service Customer
8/19/2025
they are the best
8/20/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GREENWICH, CT
John S|2024 Chevrolet Tahoe
Confirmed Service Customer
8/25/2025
The manager went above and beyond!
8/26/2025
Hi, we are very happy we could provide you with a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
NORWALK, CT
Christopher W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/16/2025
Above the bar service, personnel, and dealership.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILTON, CT
Pia W|2016 Chevrolet Cruze
Confirmed Service Customer
10/27/2025
I brought my car in because the check engine light was on and hesitating. Service did all they can do to fix the car without it costing thousands. It was done in one day.
10/28/2025
We’re happy to hear our service team could address your check engine light efficiently and cost-effectively! Getting the job done right in one day is always our goal, and we look forward to continuing to provide timely, reliable service.
GREENWICH, CT
Steve T|2023 Chevrolet Tahoe
Confirmed Service Customer
11/19/2025
Everyone at H & L is very friendly and accomodating. Service was completed promptly and i had no issues at all.
11/20/2025
Your thoughtful and encouraging review means a lot—your recognition of our friendly, accommodating team and prompt service shows us we’re delivering the kind of hassle-free visits we’re proud to provide.
STAMFORD, CT
Linda T|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/7/2025
Second time car has been in service to find what is causing a squeaking sound when applying brakes. Each time service does not hear it . Maybe the third time I bring it in will be the charm. Noise is still happening.
12/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NORWALK, CT
John R|2019 Chevrolet Equinox
Confirmed Service Customer
12/25/2025
Michael patiently explained what to do if a fob doesn’t work. Very good to know how to start the car. Everything about the service went smoothly and efficiently.
12/26/2025
Thank you for the insightful and appreciative feedback. Michael will be glad to know his clear explanations helped make your visit smooth and stress free.
DARIEN, CT
Clifford M|2025 Chevrolet Traverse
Confirmed Sales Customer
1/20/2026
VERY HELPFUL WENT OUT OF THEIR WAY TO BE
ROBERT KATZ
1/21/2026
Hi, we're so happy we were able to help you out! Thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
Roz L|2024 GMC Yukon XL 1500
Confirmed Service Customer
8/12/2025
We have been coming here for many years, but moved to another state. It was so nice to be back- the great customer service, and the quality work are
8/13/2025
Thank you for your kind words! We’re so glad you enjoyed your visit and appreciate your loyalty over the years. We look forward to seeing you again anytime!
SARASOTA, FL
Joan C|2023 Chevrolet Traverse
Confirmed Service Customer
8/14/2025
I have been going here for years for service as we have purchased many cars over the years. This was the first time I was not happy with my experience. I was told our coolent cap was off/not there and was losing fluid and needed to pay a hefty price to replace the cap and to flush/replace the fluid. They were the last and only ones to service my car so I am very surprised it happened and they did not take ownership AND that they would even charge me a hefty price to make it right. The price was significantly above competators. Not a great way to do business and to a loyal customer!
8/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DARIEN, CT
Jim M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
Positive experience. Everyone was friendly and helpful. The work was completed on time.
12/10/2025
Hello, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
STAMFORD, CT
Derek H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/23/2025
Requested shuttle service for 8:40 appt, 8:30 the guy said "15 minutes" after 25 minutes I asked the desk when it might be back and he responded "Call an Uber, he wont be back for a while"
12/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NEW CANAAN, CT
Adam H|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/6/2026
Good people, easy to purchase from
CLAUDE BROGLE
1/7/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
WILTON, CT
Susan D|2025 Chevrolet Trax
Confirmed Service Customer
1/15/2026
Friendly and courteous people Timely service and pleasant atmosphere
1/16/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
STAMFORD, CT
Roque C|2024 Chevrolet Colorado
Confirmed Service Customer
1/21/2026
I left, and the light went on. It took too long for the service despite having an appointment. My car is only one year old. I went to have my "free" one year oil change and I was charged for the service because I went passed my one year anniversary although the car only had 6,000 miles.
1/21/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
STAMFORD, CT
Stuart S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
Mike is always very accommodating. I appreciate his attention to detail.
10/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COS COB, CT
Adam H|2025 Chevrolet Blazer
Confirmed Sales Customer
11/3/2025
Easy to buy from, got a great deal
CLAUDE BROGLE
11/4/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
WILTON, CT
Allison C|2020 Chevrolet Traverse
Confirmed Service Customer
12/21/2025
Friendly helpful people greet you! Work is done in a timely manner.
12/22/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DARIEN, CT
Cesar T|2020 Chevrolet Suburban
Confirmed Service Customer
1/20/2026
Didn’t ask for a diagnosis of the exhaustion test but they did it anyway and charge me $200 dollars for it and I ask them to check a noise coming from under the car they tell me it was fixed and it’s not!! I would like a refund of the $200 dollars for the analysis they did on the exhaust system that I did not ask for it
1/21/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DARIEN, CT
Tanja E|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/20/2026
fast and great
1/21/2026
Hi, thank you for taking the time to leave a review for us at H & L Chevrolet INC! We're looking forward to your next visit!
GREENWICH, CT
Andrew F|2019 Chevrolet Suburban
Confirmed Service Customer
1/23/2026
Last Friday, we were preparing to leave on a trip when one of our tire monitors was malfunctioning. I brought our Suburban into the dealership to see if the tire pressure was normal and to confirm that the tire was safe to drive on before the monitor could be replaced. Michael checked the pressure, assured me it was safe to drive, then fit our car into a busy schedule the following week for the monitor replacement. Thank you, H & L Service for accommodating us and for your excellent service!
1/25/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
DARIEN, CT
Brianna L|2015 Chevrolet Cruze
Confirmed Service Customer
2/20/2026
After fuel injector repair, my car was left in worse condition than when I picked it up. Although the possibility of needing a turbo was mentioned to me, it was not confirmed. I was told the car is ready to pick up, after paying I found the car to be complete unable to be driven. The manager Andrew Randall has acknowledged the issue and is in the process of working out a solution, although a refund was denied even though the car was returned to me in worse condition.
WATERBURY, CT
Andrew F|2019 Chevrolet Suburban
Confirmed Service Customer
12/3/2025
The service team is top drawer! They have done an excellent job of maintaining our Suburban since we purchased it in 2018, keeping its performance and safety features at the highest levels. Thank you, H&L!!
12/4/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
DARIEN, CT
Caren C|2025 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
Matt, the salesman, and Dave were absolutely incredible to work with. Very transparent and honest in their approach to the numbers while being as detailed as possible. They were both incredibly nice and helpful throughout the whole process and made the entire purchasing process from start to finish seamless. It was great working with H&L!
MATTHEW BRICKEL
1/3/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
STRATFORD, CT
Sami T|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/13/2026
Great customer s
1/13/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
NORWALK, CT
Joseph S|2023 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Service has always been good, all questions answered. Can’t ask for much more.
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
NORWALK, CT
George D|2020 Chevrolet Trax
Confirmed Service Customer
2/4/2026
Tyler Melfi ,service advisor,very helpful.He got my car serviced with short notice and completed very quickly
DARIEN, CT
Kimberly G|2026 Chevrolet Trailblazer
Confirmed Service Customer
2/17/2026
A service department as excellent as the sales team!
STAMFORD, CT
Michaela G|2023 Chevrolet Traverse
Confirmed Service Customer
4/9/2026
Kind, efficient, honest, great people
MICHAEL K
4/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at H & L Chevrolet INC.. If you have any further questions, please give us a call. We're always happy to help!
DARIEN, CT
Joseph S|2024 Chevrolet Colorado
Confirmed Service Customer
4/13/2026
The dealership solved the issues but this is the second time in less than one month that the Colorado has broken down. I am now questioning the reliability of this truck.
MICHAEL K
4/14/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NORWALK, CT
Reinel G|2025 Chevrolet Express Cargo Van
Confirmed Sales Customer
1/21/2026
Very simple and easy
CLAUDE BROGLE
1/22/2026
We appreciate your clear and encouraging review. It’s great to hear your experience was simple and easy from start to finish. Thank you for choosing us, and we look forward to seeing you again.
STAMFORD, CT
Edward L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/21/2026
Even though I asked for a wait appointment. Someone scheduled for a drop off. But the service staff got me in and out quickly
1/22/2026
Thank you for your honest and positive feedback. We’re glad our service team was able to get you in and out quickly despite the scheduling mix-up. We appreciate your understanding and look forward to serving you again.
NORWALK, CT
William S|2025 Chevrolet Tahoe
Confirmed Service Customer
3/20/2026
Friendly, kind, trustworthy
3/21/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DARIEN, CT
Geraldo C|2019 Chevrolet Camaro
Confirmed Service Customer
3/26/2026
great people to work with. I do all my service at H&L Chevrolet
3/26/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
NORWALK, CT
Adam H|2026 Chevrolet Tahoe
Confirmed Service Customer
3/26/2026
Everyone was great, eager to help.
3/27/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at H & L Chevrolet INC. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
WILTON, CT
Quintin S|2012 Chevrolet Tahoe
Confirmed Service Customer
6/11/2026
Absolutely horrendous service, I almost believe it was sabotage. I came with very simple instructions, get my car in working order for an intense, remote road trip where I won’t have access to repairs. Not only did you triple charge me for labor, the items you replaced were installed defective, and my car drove out of the shop in much worse condition than when I drove in. That forced me to go to an emergency mechanic during the start of my road trip, costing me $1,200 extra. I will absolutely never return to you guys unless I am refunded for the labor, and if not I will end up disputing it through AMEX anyways.
MICHAEL K
6/12/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
EAST HAMPTON, NY
Deric Z|2021 Chevrolet Suburban
Confirmed Service Customer
6/11/2026
Great coustmer service. i was in, got a loaner car and was on my way. they were clear about what was being fixed and the cost.
MICHAEL K
6/12/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
STAMFORD, CT
Niaimani B|2020 Chevrolet Trax
Confirmed Service Customer
11/12/2025
I worked with the advisor Michael (the never told me the mechanic who worked on my car), I told him I didn’t have the money for all of the upselling he was pitching to me. Instead of letting me do these upgrades over time, they purposely messed with one of my brakes, HVAC motor, and headlight and tried to inflate pricing. I will NEVER be bringing my car back here. They’re crooks.
11/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NORWALK, CT
Essition H|2026 Chevrolet Suburban
Confirmed Sales Customer
11/29/2025
Very professional and great service
CLAUDE BROGLE
11/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
STAMFORD, CT
Todd G|2026 Chevrolet Colorado
Confirmed Sales Customer
12/29/2025
Sales person, manager and finance person were all terrific and very helpful.
CLAUDE BROGLE
12/30/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
SOUTHPORT, CT
Susan O|2026 Chevrolet Trax
Confirmed Sales Customer
1/18/2026
Matt was knowledgeable and fair
MATTHEW BRICKEL
1/19/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAIRFIELD, CT
Robert B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/3/2026
It was a good experience
FRESH MEADOWS, NY
Steven A|2017 Chevrolet Malibu
Confirmed Service Customer
2/7/2026
Fast service. Didn't try to sell me more than what was needed
NORWALK, CT
Ted H|2020 Chevrolet Suburban
Confirmed Service Customer
3/6/2026
Great job!
3/7/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DARIEN, CT
Daniel S|2019 Chevrolet Colorado
Confirmed Service Customer
3/6/2026
Terrific job. Great service personnel.
3/7/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
STAMFORD, CT
Connor D|2017 Chevrolet Traverse
Confirmed Service Customer
6/25/2026
Was lied to about needed repairs
Tyler Melfi
6/30/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NORWALK, CT
Michael K|2023 Chevrolet Tahoe
Confirmed Service Customer
12/4/2025
Michael was very understanding and took care of all my problems
12/5/2025
Michael will be thrilled to hear your praise! We’re glad he could take care of your concerns with understanding and professionalism.
RIDGEFIELD, CT
Leonard S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/4/2025
Always a great experience; I have been doing business with them for over 30 years! Always treated like family.
ROBERT KATZ
12/5/2025
Wow—over 30 years of business with us! We’re honored to have earned your trust and loyalty, and it’s wonderful to hear you’ve always felt treated like family.
STAMFORD, CT
Gerard V|2022 Chevrolet Tahoe
Confirmed Service Customer
1/28/2026
The service dept. was very helpful and professional. thank you Gerard
HARRISON, NY
Michael K|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/26/2026
I needed a battery for my snow plow truck. the took me in the same day got the work done and all is good. thank you.
RIDGEFIELD, CT
Matthew B|2026 Chevrolet Equinox
Confirmed Sales Customer
3/6/2026
The sales and service department at H&L are top notch. Matt, Dave Paulik and Andrew in service are the best.
MATTHEW BRICKEL
3/7/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BRIDGEPORT, CT
Gregg D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/24/2026
Outstanding service from the time I walked in to my purchase of my new Silverado
MATTHEW BRICKEL
3/25/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Gregg! If you have any further questions, please give us a call. We're always happy to help!
DARIEN, CT
Scot W|2021 Chevrolet Tahoe
Confirmed Service Customer
6/23/2026
Michael was the absolute best in terms of customer service and courtesy. He went over and above when it came to a resolution regarding me needing a new hood for my Tahoe. Thank you Michael!
MICHAEL K
6/24/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
RIVERSIDE, CT
Gerard V|2022 Chevrolet Tahoe
Confirmed Service Customer
6/30/2026
The Service was very good. everybody was extremely friendly. recommend highly. Gerard Vernali
MICHAEL K
7/1/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
HARRISON, NY
Neil H|2025 Chevrolet Equinox EV
Confirmed Service Customer
7/2/2026
Everything went fine
MICHAEL K
7/3/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
STAMFORD, CT
Josephine S|2025 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Always treated like family
11/21/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STAMFORD, CT
Andrew C|2018 Chevrolet Colorado
Confirmed Service Customer
11/24/2025
Did what they said they would do, It was handled professionally and on time.
11/25/2025
We’re thrilled to hear your visit was handled professionally and on schedule! Delivering reliable and timely service is always our goal, and your feedback is greatly appreciated.
STAMFORD, CT
Michael R|2024 Chevrolet Blazer
Confirmed Service Customer
12/5/2025
Everyone was friendly and the time in the dealership was precise.
12/6/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
STAMFORD, CT
Juan L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/13/2026
.
3/14/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
FLUSHING, NY
Christy F|2021 Chevrolet Traverse
Confirmed Service Customer
6/10/2026
H and L Chevrolet ALWAYS goes above and beyond! I won’t go anywhere else!
Tyler Melfi
6/12/2026
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STRATFORD, CT
Rosita V|2021 Chevrolet Equinox
Confirmed Service Customer
6/16/2026
Team and staff always friendly and courteous excellent experience. Thank you
MICHAEL K
6/16/2026
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BRIDGEPORT, CT
MATTHEW B|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/16/2026
They made it easy fast and got what I want
RAYMOND TERRIBILE
7/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DARIEN, CT
Edna C|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/16/2026
I requested a loaner which was marked on their board and was grateful that the young man I spoke with to book my appointment noted it correctly. My service rep was Michael Karl and he couldn’t have been more personable. When he asked if I wanted to wait since the service would be about an hour, I said yes. I only wanted a loaner if it was going to take hours. Very pleased!
MICHAEL K
7/17/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DARIEN, CT
Deborah F|2017 Chevrolet Trax
Confirmed Service Customer
7/21/2026
Great staff.
Tyler Melfi
7/22/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
STAMFORD, CT
STEVEN F|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
7/2/2026
Best car buying experience I've had in a very long time. Everyone there was great. Honest, professional, very accommodating and they answered every question I had. I would highly recommend H & L for a new car purchase without any hesitation.
MATTHEW BRICKEL
7/3/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Steven! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SYOSSET, NY
Matthew B|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/14/2026
Best service department in Fairfield County. Honest and easy to work with
Tyler Melfi
7/15/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
BRIDGEPORT, CT
Michelle B|2021 Chevrolet Suburban
Confirmed Service Customer
6/25/2026
Clear communication on service and costs of repairs. Very friendly and helpful team.
Tyler Melfi
6/27/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
DARIEN, CT
Edward B|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/20/2026
Quick service, polite knowledgeable service members.
Tyler Melfi
7/21/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at H & L Chevrolet INC.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
NEW HYDE PARK, NY
Gary N|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/20/2026
Service dept always goes above and beyond!! Andrew is very knowledgeable and is a pleasure to deal with. 5 star service!
Tyler Melfi
7/21/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DANBURY, CT
Mark B|2019 GMC Yukon XL
Confirmed Service Customer
12/31/2025
all good
1/1/2026
Thank you for your feedback! We’re delighted everything went well and look forward to assisting you again.
NEW CANAAN, CT
Gregory R|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/20/2026
The people at H&L Chevrolet are top notch.
CLAUDE BROGLE
1/21/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
DARIEN, CT
Craig D|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/11/2026
Every thing went well. Got in early and was taken in right away. Every think was explained to me. Got in and out, no problem.
MICHAEL K
4/12/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
NORWALK, CT
Adam H|2026 Chevrolet Tahoe
Confirmed Service Customer
4/30/2026
Great service, friendly and fast.
MICHAEL K
5/1/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at H & L Chevrolet INC. If you have any further questions, please give us a call. We're always happy to help!
WILTON, CT
Corinne T|2026 Chevrolet Trailblazer
Confirmed Service Customer
5/27/2026
Great experience, will be vack
Tyler Melfi
5/29/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
STAMFORD, CT
Ford N|2023 Chevrolet Suburban 1500
Confirmed Service Customer
6/29/2026
Perfect
MICHAEL K
6/30/2026
Hi, your feedback and high star rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
STAMFORD, CT
Christopher M|2026 Chevrolet Traverse
Confirmed Sales Customer
3/3/2026
Fantastic experience. I really appreciated his everyone’s honesty throughout the process of the transaction. I never felt pushed or rushed, and it was one of the best purchase processes in recent memory.
MATTHEW BRICKEL
3/4/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
NORWALK, CT
Lissa P|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/22/2026
All of the employees at H&L Chevrolet are wonderful and go above and beyond to help where needed. Thank you!
Tyler Melfi
4/23/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
RIVERSIDE, CT
Charles S|2024 Chevrolet Traverse
Confirmed Service Customer
7/20/2026
The dealerships great. Unfortunately GM sent a defective part to repair a problem they have been aware of for some time (break failures due to faulty master break cylinder in various 2024 and later years models) that is taking longer to repair. Also because of the magnitude of the problem eBoost modules are back ordered and unavailable.
MICHAEL K
7/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREENWICH, CT
Deborah C|2019 Chevrolet Colorado
Confirmed Service Customer
3/11/2026
excellent service
3/11/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
NEW CANAAN, CT
Sukhjit S|2026 Chevrolet Colorado
Confirmed Sales Customer
4/4/2026
Matt made it very easy to order and buy the car we wanted. He was also able to tell us about some discounts we were unaware of. We are new to chevy so we're not sure how our expirence would turn out. Matt was kind enough to walk us through and make us feel at ease. Definitely we will be doing business with H&L again.
MATTHEW BRICKEL
4/5/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
STAMFORD, CT
John V|2019 Chevrolet Colorado
Confirmed Service Customer
4/24/2026
Done in a timely manner but added a fuel system cleaner that I did not request at $34.57.Was told that was part of the oil change.That was done at the last oil change also but assumed that was done because of the certain mileage.Also told them I had just had the tires rotated so they didn’t need to do that.That didn’t change the price of the oil change.
Tyler Melfi
4/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
OLD GREENWICH, CT
John M|2024 Chevrolet Trax
Confirmed Service Customer
4/28/2026
Very professional and friendly
Tyler Melfi
4/29/2026
We're glad to hear you found our staff was very professional and friendly! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
NORWALK, CT
Daniel T|2020 Chevrolet Suburban
Confirmed Service Customer
5/24/2026
Always great
STAMFORD, CT
Edward R|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/26/2026
H&L Chevrolet is by far the best most trustworthy service department I have ever experienced. They 100% have an A+ rating in my opinion.
Tyler Melfi
6/28/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CATSKILL, NY
Andrew R|1982 Chevrolet Pickup
Confirmed Service Customer
4/21/2026
very efficent
ANDREW RANDALL
4/22/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
WESTPORT, CT
Andrew F|2019 Chevrolet Suburban
Confirmed Service Customer
5/27/2026
Great service as usual! Thank you for taking such good care of our car! Bravo to Andrew and Michael and the service technicians!
MICHAEL K
5/29/2026
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
DARIEN, CT
Brian D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/8/2026
Always helpful and efficient to work with.
Tyler Melfi
7/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at H & L Chevrolet INC. If you have any further questions, please give us a call. We're always happy to help!
DARIEN, CT
Diane D|2020 Buick Envision
Confirmed Service Customer
7/11/2026
My primary contact at the Darien CT location was Tyler Melfi. He set up my first appointment for a scan to help determine what was wrong when the malfunction engine light appeared on my dashboard. A reset was done but when the light reappeared, I paid for a more detailed Diagnostic test and the issue was identified. The car was left next day and the issue was resolved. Tyler was very informative, kept me updated, and thoroughly explained the work to be done and what the charges would be. He provided an excellent customer experience.
Tyler Melfi
7/13/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
NORWALK, CT
John T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/16/2026
Great work effort to solve the problems
Tyler Melfi
7/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
STAMFORD, CT
Pia W|2016 Chevrolet Cruze
Confirmed Service Customer
7/17/2026
The car had to be towed to Chevy in Darien because it kept stalling and black smoke was coming out of the exhaust. The car had this type of problem where the engine light stayed on. It was fixed as much as it could be in 2 days. The service was fine.
MICHAEL K
7/19/2026
Hi, your feedback and high star rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
GREENWICH, CT