Our Reviews
Eileen K|2017 Chevrolet Cruze
Confirmed Service Customer
3/4/2025
Needed an oil change and asked to check brakes. I arrived early and they took care of my car right away and completed the standard service and let me know brakes were fine. Always good service and friendly faces!
3/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
STAMFORD, CT
Barbara K|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/6/2025
Excellent service
3/7/2025
Hi, thank you for the high star rating and for the positive review! We do hope we can be of assistance in the future. Take care!
STAMFORD, CT
Conrad N|2024 Chevrolet Suburban 1500
Confirmed Service Customer
3/18/2025
Matt Sebastian is a real professional who listens attentively and does his best to answer any questions I may have.
3/19/2025
Helo Conrad! We’re pleased to know that you found Matt to be knowledgeable and helpful! It’s wonderful to hear that we provided you with a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out!
STAMFORD, CT
Josephine S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/24/2025
Have been dealing with H AND L for over 50 years , it has been like dealing with family, a great experience!
LOUIS PICCOLO
3/25/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
James B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/4/2025
I am very happy with my purchase. Claude Brogle is a pleasure to deal with and he really cares. The folks at H&L were very fair with this transaction. Andrew Randall in service has always been good to me and he helped with this transaction as well. My High Country is a beast.
CLAUDE BROGLE
4/5/2025
HI James! Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
DARIEN, CT
Joanne A|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/4/2025
I was able to have an oil change on a Saturday and it was done quickly!!!
4/5/2025
Hi Joanne! We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
STAMFORD, CT
Michael W|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/10/2025
Rob was helpful with all of our questions and straightforward with discussions around pricing/trade in/etc.
ROBERT KATZ
4/11/2025
We’re pleased to know that you found our staff to be knowledgeable and helpful! It’s wonderful to hear that we provided you with a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out!
STAMFORD, CT
L. B|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/14/2025
great service done on time by very nice people
4/15/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
NEW CANAAN, CT
Joseph C|2020 Chevrolet Bolt EV
Confirmed Service Customer
3/5/2025
I had to wait for parts and tools for far too long but I cannot blame the dealership; the dealership installed the parts when everything arrived and did not try to tell me there were non-warranty related costs. GM needs to better support its EV's if it wants people to trust them long term.
3/6/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
GREENWICH, CT
Edward D|2025 Chevrolet Corvette
Confirmed Sales Customer
4/1/2025
Great service!!
ROBERT KATZ
4/2/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
NORWALK, CT
Paula M|2025 Chevrolet Trax
Confirmed Sales Customer
4/2/2025
I haven’t bought a new car in over a decade and Claude made my experience so easy and worry free, I’m loving my new car!
CLAUDE BROGLE
4/3/2025
Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
NORWALK, CT
John M|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/10/2025
A +++++++++++
4/11/2025
Hello John! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
RIVERSIDE, CT
Mark S|2016 Chevrolet Colorado
Confirmed Service Customer
4/13/2025
I bought this truck from H-L in 2016, it has been a good truck with no problems at all. This was the first problem I have had with it. Micheal Karl had the truck for 4 days, but repaired the fuel filling problem, some how some where I got some debris in the fuel fill pipe witch made filling take forever! Thank you, Mark Smith
4/16/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
NORWALK, CT
Jamal R|2019 Chevrolet Suburban
Confirmed Service Customer
4/25/2025
Fast, efficient, easy.
4/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
NEW YORK CITY, NY
Daniel S|2019 Chevrolet Colorado
Confirmed Service Customer
4/29/2025
Great service, friendly staff. No complaints (-:
4/30/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
George P|2021 Chevrolet Colorado
Confirmed Service Customer
5/9/2025
Prompt, efficient service. Staff is helpful and courteous
5/10/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
DARIEN, CT
Cynthia W|2017 Chevrolet Suburban
Confirmed Service Customer
4/18/2025
Great
4/19/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
MILFORD, CT
Michael P|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/19/2025
Rob was extremely helpful and kept me updated throughout the process of building my Tahoe. Delivery was also painless and fast.
RAYMOND TERRIBILE
4/20/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
DARIEN, CT
Neil H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/20/2025
Very easy dealing with H &L from start to finish
CLAUDE BROGLE
4/21/2025
Hi there, we are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
Tanya A|2025 Chevrolet Equinox
Confirmed Sales Customer
4/25/2025
Very friendly and ready to find an excellent plan to work and support the customers . Very familiar dealer.
ROBERT KATZ
4/26/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
REDDING, CT
George Z|2018 Chevrolet Tahoe
Confirmed Service Customer
5/6/2025
Everything i needed help i received everyone was great and helpful
5/7/2025
Hi there, we're so happy we were able to help you out! Thank you again for choosing H & L Chevrolet INC - Service and we hope to see you again soon!
STAMFORD, CT
Jeffrey H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/17/2025
Didn’t tell me about the buy 3 get 1 for a $1 tire deal until I brought it up. Wasn’t able to get rims covered under warranty for resealing. To fix out of warranty was over $200/wheel so went elsewhere. When I left all my TPMS sensors were reporting incorrect numbers and the front left one is now broken.
5/19/2025
Jeffrey Heferle thank you for your business. I am glad we were able to get you one tire for a dollar on your 2018 Silverado. I am sorry that your tire and wheel service contract that you purchased in Fla did not cover bead sealing. I remember you said that you are military. Furthermore I was unable to cover the bead reseal by calling it something else as you requested as that would have been unethical. As far as the tire sensors we discussed them and you declined the repair because you has a $100.00 deductible with your Fla service contract co.
STAMFORD, CT
Ben B|2002 Chevrolet Corvette
Confirmed Service Customer
5/20/2025
I have a 2002 Corvette since it was new. I wouldn't trust it with anyone else for service except Andrew and the crew.
5/21/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at H & L Chevrolet INC - Service!
STAMFORD, CT
Michael K|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/15/2025
I always get great service at H&L Chev
5/16/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
RIDGEFIELD, CT
Craig D|2025 Chevrolet Trailblazer
Confirmed Service Customer
5/21/2025
Very professional. Problem solved
5/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
NORWALK, CT
Rita F|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/22/2025
Our salesman was outstanding. He patiently went over the entire vehicle from hood to trunk; and again if I had more questions. He also explained all the electrical features and an invite to come in if I needed more help. Not sure if I would have gone through with the purchase if not for Claude.
CLAUDE BROGLE
5/23/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
NEW CANAAN, CT
Emily M|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/3/2025
This was my first big purchase in 21 years and the entire dealership was so reassuring and helpful! From ordering my car with everything I wanted, keeping me updated on its progress to financing, trade-in, & registering in a new state, they made the process seamless and worry free! Would 1000% recommend this dealership to everyone I know!! Thank you so so much!!
SARAH BRINSLEY
6/4/2025
Thank you so much for the great feedback! We’re thrilled to hear that you had such a positive experience with us. We truly appreciate your recommendation and look forward to serving you again!
NORWALK, CT
Leonard S|2014 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
Always accomodating; great service!
6/11/2025
Now that’s what we love to hear—accommodating and consistent! Thanks for making us your go-to spot for great service. We’ll always have a spot ready for you.
STAMFORD, CT
Susan B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/13/2025
Work done on time and no additional charges found.
6/14/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing H & L Chevrolet INC and we hope to see you again soon!
DARIEN, CT
Essition H|2023 Chevrolet Traverse
Confirmed Service Customer
7/10/2025
Great service
7/11/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
STAMFORD, CT
Janice C|2024 Chevrolet Trax
Confirmed Service Customer
7/14/2025
very good dealership all employees attentive and polite
7/15/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
STAMFORD, CT
John P|2025 Chevrolet Equinox
Confirmed Sales Customer
5/28/2025
Claude was excellent to work with.
CLAUDE BROGLE
5/29/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
OLD GREENWICH, CT
Daniel H|2023 Chevrolet Colorado
Confirmed Service Customer
5/29/2025
Andrew the service manager and his team were excellent as always.
5/30/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
WEST PALM BEACH, FL
Robert B|2025 Chevrolet Traverse
Confirmed Sales Customer
6/24/2025
Very friendly, easy to work with, professional
MATTHEW BRICKEL
6/25/2025
We truly appreciate your kind words! Being friendly, professional, and easy to work with is the trifecta we aim for every day. Thanks for making our day with your review—we’ll be ready with a smile the next time you stop in!
NORWALK, CT
Lucas R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/3/2025
Dealer added fuel cleaner to my vehicle without my consent. When I brought up the issue, the service advisor gave me a hard time to remove the charge
7/4/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
STAMFORD, CT
Tyler D|2025 Chevrolet Traverse
Confirmed Sales Customer
7/8/2025
Great customer service and very easy process. Car looks awesome after leaving the lot!!
CLAUDE BROGLE
7/9/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
MADISON, CT
Mark K|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/11/2025
Rob Katz was a fantastic person to work with. Always straightforward and timely. He listens and cares about his clients. I’d be happy to recommend him to others. Dave P was also great. Super efficient with signing the deal. 11 mins and out!
ROBERT KATZ
7/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at H & L Chevrolet INC! We sincerely value your business and look forward to your next visit. Take care!
DARIEN, CT
Antonio C|2025 Chevrolet Trax
Confirmed Service Customer
7/14/2025
I was told that the speakers are fixes, but it’s actually not. I have to come back next week
7/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
STAMFORD, CT
Timothy M|2024 Chevrolet Trax
Confirmed Service Customer
7/21/2025
Excellent! Everyone professional!
7/22/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
DARIEN, CT
Stanley M|2022 Chevrolet Corvette
Confirmed Service Customer
7/24/2025
Service rep was very polite and insured my special requests were satisfied.
7/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
STAMFORD, CT
Allison C|2020 Chevrolet Traverse
Confirmed Service Customer
7/25/2025
H and L have always met our needs! We have worked with them for nearly 28 years!
7/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DARIEN, CT
Klara S|2017 Chevrolet Tahoe
Confirmed Service Customer
7/25/2025
Just had ac tune up like it did not even happen. And customer service has much to learn. Best Ks
7/26/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NORWALK, CT
Roger W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/31/2025
Had a very weird issue with check engine, but the staff was great at taking the time to resolve issue
8/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
Lillian T|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/31/2025
Brandy, the supervisor was very kind to me since I missed my year date of service on my new car, but I did pay cash for and warranty and have an equinox too I think he did a great job and thank you
8/1/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
STAMFORD, CT
John M|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/13/2025
A +++++++++++
8/14/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
RIVERSIDE, CT
Edward R|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/13/2025
Absolutely the best dealership I have ever done business with.
8/14/2025
We’re honored to be your favorite dealership! Thank you for your trust and kind words—we look forward to seeing you again for many more exceptional experiences.
CATSKILL, NY
Joan C|2023 Chevrolet Traverse
Confirmed Service Customer
8/14/2025
I have been going here for years for service as we have purchased many cars over the years. This was the first time I was not happy with my experience. I was told our coolent cap was off/not there and was losing fluid and needed to pay a hefty price to replace the cap and to flush/replace the fluid. They were the last and only ones to service my car so I am very surprised it happened and they did not take ownership AND that they would even charge me a hefty price to make it right. The price was significantly above competators. Not a great way to do business and to a loyal customer!
8/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DARIEN, CT
Claudia V|2017 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Very cordial, car was ready in a timely manner.
8/1/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GREENWICH, CT
Chris L|2022 Chevrolet Corvette
Confirmed Service Customer
8/5/2025
I had two appts, one had the wrong vehicle, second was the wrong day scheduled. I'm now dealing exclusively with the service manager Andrew Randall who has been very helpful.
8/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
OLD GREENWICH, CT
Antonio C|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Installed 2 front speakers. Thank you!
8/13/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
STAMFORD, CT
Roz L|2024 GMC Yukon XL 1500
Confirmed Service Customer
8/12/2025
We have been coming here for many years, but moved to another state. It was so nice to be back- the great customer service, and the quality work are
8/13/2025
Thank you for your kind words! We’re so glad you enjoyed your visit and appreciate your loyalty over the years. We look forward to seeing you again anytime!
SARASOTA, FL
Sean L|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/13/2025
Matt and his team are awesome, honest, and easy to deal with. 10/10
MATTHEW BRICKEL
8/14/2025
Matt and his team will be delighted to hear your praise! Honesty and ease of service are what we aim for, and we look forward to seeing you again soon.
OLD GREENWICH, CT
Charles S|2018 Chevrolet Colorado
Confirmed Service Customer
8/14/2025
great
8/15/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREENWICH, CT
Leonard S|2014 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
Great service as always for over 30 years!
8/23/2025
We’re honored to have earned your trust and loyalty for over 30 years! Providing consistently great service is what we strive for, and we look forward to many more years of serving you.
STAMFORD, CT
John S|2024 Chevrolet Tahoe
Confirmed Service Customer
8/25/2025
The manager went above and beyond!
8/26/2025
Hi, we are very happy we could provide you with a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
NORWALK, CT
John M|2024 Chevrolet Trax
Confirmed Service Customer
9/22/2025
Very professional and friendly
9/23/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
NORWALK, CT
Lillian T|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/16/2025
Everyone was very kind and helpful
8/17/2025
Thank you for highlighting our team’s kindness and helpfulness. We’re here anytime you need us!
STAMFORD, CT
Daniel W|2021 Chevrolet Suburban
Confirmed Service Customer
8/19/2025
they are the best
8/20/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GREENWICH, CT
Scott C|2024 Chevrolet Tahoe
Confirmed Service Customer
8/22/2025
Didn’t explain scope to wife and things changed didn’t need done
8/23/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
COS COB, CT
Scot W|2021 Chevrolet Tahoe
Confirmed Service Customer
9/26/2025
Michael in the Service Department is the Best, he was so helpful, professional and courteous. I'm truly a happy customer thanks to Michael!
9/27/2025
Michael will be delighted to hear your praise! We’re glad his professionalism and helpfulness made your experience exceptional, and we look forward to welcoming you again on your next visit.
RIVERSIDE, CT
Christopher W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/16/2025
Above the bar service, personnel, and dealership.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WILTON, CT
Stuart S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
Mike is always very accommodating. I appreciate his attention to detail.
10/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
COS COB, CT
Pia W|2016 Chevrolet Cruze
Confirmed Service Customer
10/27/2025
I brought my car in because the check engine light was on and hesitating. Service did all they can do to fix the car without it costing thousands. It was done in one day.
10/28/2025
We’re happy to hear our service team could address your check engine light efficiently and cost-effectively! Getting the job done right in one day is always our goal, and we look forward to continuing to provide timely, reliable service.
GREENWICH, CT
Lillian T|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/31/2025
Very kind and helping me out and picking up
11/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
STAMFORD, CT
Adam H|2025 Chevrolet Blazer
Confirmed Sales Customer
11/3/2025
Easy to buy from, got a great deal
CLAUDE BROGLE
11/4/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
WILTON, CT
Jeremy W|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/26/2025
I let the service department know that my remotes weren't working. They asked me to sign for a $200 plus charge to diagnosis the problem. But I didn't have time to wait for that, so I told them not to worry about it. I went home, googled the issue, bought new batteries for the remotes for a couple dollars, changed the batteries in a few minutes, and the remotes now work perfect. This isn't the first time the service department has tried to charge for service that I didn't need and has said there was some bigger problem than the actual problem. I've had other issues with the service department as well. I no longer feel comfortable bringing my car for service there, which is disappointing because I do very much like the car and I also had a great experience with the salesperson Lou who sold me this car. I was hoping to have a long-term relationship with this dealership, but that isn't in the cards any more.
9/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREENWICH, CT
Edna C|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/31/2025
I had a flat tire, therefore I knew it would be plugged or I’d need a new tire. They did call me and advised I’d need a tire which needed to be ordered.
11/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
DARIEN, CT
Niaimani B|2020 Chevrolet Trax
Confirmed Service Customer
11/12/2025
I worked with the advisor Michael (the never told me the mechanic who worked on my car), I told him I didn’t have the money for all of the upselling he was pitching to me. Instead of letting me do these upgrades over time, they purposely messed with one of my brakes, HVAC motor, and headlight and tried to inflate pricing. I will NEVER be bringing my car back here. They’re crooks.
11/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NORWALK, CT
Caitlin M|2022 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Ripped off! Took the car in for a recall service and they called to tell me they needed to to replace the washer fluid pump. They says the pump was $16. When o went to pick it up the bill was over $500. They charged me two of service($215/hour) for a 15 minute job.
11/18/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREENWICH, CT
John P|2025 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Easy to schedule, flexible when I needed to change time and worked completed promptly.
11/21/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
OLD GREENWICH, CT
Barbara K|2021 Chevrolet Trailblazer
Confirmed Service Customer
11/20/2025
They are simply the best!
11/21/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
Josephine S|2025 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Always treated like family
11/21/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STAMFORD, CT
Rita F|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/22/2025
I am never disappointed with the support, attention and care I receive from H&L in Darien. Claude (my salesman) actually met me at the door when bringing my vehicle in for service. There I was introduced to Tyler the service representative who was polite, informative and friendly. I was immediately provided with a loaner car. Claude took the time to set all the dials enabling the phone, radio and other features for my convenience. My experience was outstanding.
11/23/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at H & L Chevrolet INC!
NEW CANAAN, CT
Andrew C|2018 Chevrolet Colorado
Confirmed Service Customer
11/24/2025
Did what they said they would do, It was handled professionally and on time.
11/25/2025
We’re thrilled to hear your visit was handled professionally and on schedule! Delivering reliable and timely service is always our goal, and your feedback is greatly appreciated.
STAMFORD, CT
Essition H|2026 Chevrolet Suburban
Confirmed Sales Customer
11/29/2025
Very professional and great service
CLAUDE BROGLE
11/30/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
STAMFORD, CT
Michael R|2024 Chevrolet Blazer
Confirmed Service Customer
12/5/2025
Everyone was friendly and the time in the dealership was precise.
12/6/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
STAMFORD, CT
Linda T|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/7/2025
Second time car has been in service to find what is causing a squeaking sound when applying brakes. Each time service does not hear it . Maybe the third time I bring it in will be the charm. Noise is still happening.
12/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NORWALK, CT
Steve T|2023 Chevrolet Tahoe
Confirmed Service Customer
11/19/2025
Everyone at H & L is very friendly and accomodating. Service was completed promptly and i had no issues at all.
11/20/2025
Your thoughtful and encouraging review means a lot—your recognition of our friendly, accommodating team and prompt service shows us we’re delivering the kind of hassle-free visits we’re proud to provide.
STAMFORD, CT
Conrad N|2024 Chevrolet Suburban 1500
Confirmed Service Customer
11/19/2025
I received the usual excellent service….
11/20/2025
Thank you for your succinct and encouraging note—hearing that your usual service continues to be excellent keeps our team motivated to maintain that high standard every time.
STAMFORD, CT
Andrew F|2019 Chevrolet Suburban
Confirmed Service Customer
12/3/2025
The service team is top drawer! They have done an excellent job of maintaining our Suburban since we purchased it in 2018, keeping its performance and safety features at the highest levels. Thank you, H&L!!
12/4/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
DARIEN, CT
Michael K|2023 Chevrolet Tahoe
Confirmed Service Customer
12/4/2025
Michael was very understanding and took care of all my problems
12/5/2025
Michael will be thrilled to hear your praise! We’re glad he could take care of your concerns with understanding and professionalism.
RIDGEFIELD, CT
Leonard S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/4/2025
Always a great experience; I have been doing business with them for over 30 years! Always treated like family.
ROBERT KATZ
12/5/2025
Wow—over 30 years of business with us! We’re honored to have earned your trust and loyalty, and it’s wonderful to hear you’ve always felt treated like family.
STAMFORD, CT
Gladys T|2021 GMC Acadia
Confirmed Service Customer
12/16/2025
Felt little unsure upon the first visit because a service needed symbol was showing off and on on the screen that the technician could not detect. Had to make an appointment to detect. From that was told it was the battery still feeling little unsure but told technician to go ahead and put new battery in which I now feel that was the problem. Even though it’s been about two weeks I have not seen anything unusual showing on the screen. Gives me hope that I can have faith in not being ripped off. Things are so expensive and it’s hard enough having to pay these prices especially knowing you need a car. Would live to get a senior discount if possible.
12/17/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
NORWALK, CT
John R|2019 Chevrolet Equinox
Confirmed Service Customer
12/25/2025
Michael patiently explained what to do if a fob doesn’t work. Very good to know how to start the car. Everything about the service went smoothly and efficiently.
12/26/2025
Thank you for the insightful and appreciative feedback. Michael will be glad to know his clear explanations helped make your visit smooth and stress free.
DARIEN, CT
Jim M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/9/2025
Positive experience. Everyone was friendly and helpful. The work was completed on time.
12/10/2025
Hello, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
STAMFORD, CT
Allison C|2020 Chevrolet Traverse
Confirmed Service Customer
12/21/2025
Friendly helpful people greet you! Work is done in a timely manner.
12/22/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
DARIEN, CT
Derek H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/23/2025
Requested shuttle service for 8:40 appt, 8:30 the guy said "15 minutes" after 25 minutes I asked the desk when it might be back and he responded "Call an Uber, he wont be back for a while"
12/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NEW CANAAN, CT
Mark B|2019 GMC Yukon XL
Confirmed Service Customer
12/31/2025
all good
1/1/2026
Thank you for your feedback! We’re delighted everything went well and look forward to assisting you again.
NEW CANAAN, CT
Caren C|2025 Chevrolet Traverse
Confirmed Sales Customer
1/2/2026
Matt, the salesman, and Dave were absolutely incredible to work with. Very transparent and honest in their approach to the numbers while being as detailed as possible. They were both incredibly nice and helpful throughout the whole process and made the entire purchasing process from start to finish seamless. It was great working with H&L!
MATTHEW BRICKEL
1/3/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
STRATFORD, CT
Joseph S|2023 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Service has always been good, all questions answered. Can’t ask for much more.
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
NORWALK, CT
Clifford M|2025 Chevrolet Traverse
Confirmed Sales Customer
1/20/2026
VERY HELPFUL WENT OUT OF THEIR WAY TO BE
ROBERT KATZ
1/21/2026
Hi, we're so happy we were able to help you out! Thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
STAMFORD, CT
Cesar T|2020 Chevrolet Suburban
Confirmed Service Customer
1/20/2026
Didn’t ask for a diagnosis of the exhaustion test but they did it anyway and charge me $200 dollars for it and I ask them to check a noise coming from under the car they tell me it was fixed and it’s not!! I would like a refund of the $200 dollars for the analysis they did on the exhaust system that I did not ask for it
1/21/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DARIEN, CT
Todd G|2026 Chevrolet Colorado
Confirmed Sales Customer
12/29/2025
Sales person, manager and finance person were all terrific and very helpful.
CLAUDE BROGLE
12/30/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
SOUTHPORT, CT
Adam H|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/6/2026
Good people, easy to purchase from
CLAUDE BROGLE
1/7/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
WILTON, CT
Sami T|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/13/2026
Great customer s
1/13/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
NORWALK, CT
Susan D|2025 Chevrolet Trax
Confirmed Service Customer
1/15/2026
Friendly and courteous people Timely service and pleasant atmosphere
1/16/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
STAMFORD, CT
Susan O|2026 Chevrolet Trax
Confirmed Sales Customer
1/18/2026
Matt was knowledgeable and fair
MATTHEW BRICKEL
1/19/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FAIRFIELD, CT
Gregory R|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/20/2026
The people at H&L Chevrolet are top notch.
CLAUDE BROGLE
1/21/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing H & L Chevrolet INC and we hope to see you again soon!
DARIEN, CT
Roque C|2024 Chevrolet Colorado
Confirmed Service Customer
1/21/2026
I left, and the light went on. It took too long for the service despite having an appointment. My car is only one year old. I went to have my "free" one year oil change and I was charged for the service because I went passed my one year anniversary although the car only had 6,000 miles.
1/21/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
STAMFORD, CT
Reinel G|2025 Chevrolet Express Cargo Van
Confirmed Sales Customer
1/21/2026
Very simple and easy
CLAUDE BROGLE
1/22/2026
We appreciate your clear and encouraging review. It’s great to hear your experience was simple and easy from start to finish. Thank you for choosing us, and we look forward to seeing you again.
STAMFORD, CT
Edward L|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/21/2026
Even though I asked for a wait appointment. Someone scheduled for a drop off. But the service staff got me in and out quickly
1/22/2026
Thank you for your honest and positive feedback. We’re glad our service team was able to get you in and out quickly despite the scheduling mix-up. We appreciate your understanding and look forward to serving you again.
NORWALK, CT
Tanja E|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/20/2026
fast and great
1/21/2026
Hi, thank you for taking the time to leave a review for us at H & L Chevrolet INC! We're looking forward to your next visit!
GREENWICH, CT